Stackit Documentation
  • Introduction
    • What is Stackit?
  • Why Stackit?
  • Key Features
  • Platform Overview
    • How Stackit Works
    • User Journey
    • Technology Stack
  • Core Concepts
    • What is an SIP?
    • Dollar-Cost Averaging (DCA)
    • Self-Custody
    • Smart Contract Automation
  • Getting Started
    • System Requirements
    • Creating Your Wallet
    • Funding Your Wallet
    • Connecting to Stackit
  • User Guide
    • Dashboard Overview
    • Creating an SIP Plan
    • Managing Your SIPs
    • Authorization Process
  • Technical Architecture
    • Smart Contract System
    • Transaction Flow
  • Security
    • Self-Custody Advantage
    • Authorization Security
    • Best Practices for Users
    • Security Limitations
  • Fee Structure
    • Transparent Pricing
  • Troubleshooting
    • Common Issues
    • Getting Help
  • FAQ
  • Glossary
  • Support and Community
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  1. Troubleshooting

Common Issues

Wallet Connection Problems

  • Issue: Unable to connect wallet

  • Solution:

    • Ensure your wallet is unlocked

    • Check that you're on the Arbitrum network

    • Try refreshing the page or using a different browser

Transaction Failures

  • Issue: Transactions failing or reverting

  • Solution:

    • Verify you have enough ETH for gas fees

    • Ensure your stablecoin balance is sufficient

    • Check that you've approved the correct token amount

Plan Not Executing

  • Issue: Scheduled purchases not occurring

  • Solution:

    • Verify your plan status is "Active"

    • Confirm you have sufficient stablecoin balance

    • Check that your token approvals haven't expired

Interface Issues

  • Issue: Dashboard not loading or showing incorrect information

  • Solution:

    • Clear browser cache and refresh

    • Ensure your wallet is connected

    • Check your internet connection

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Last updated 1 month ago